As the Manager (Digital Transformation) in the Student Development Coordination Office (SDCO), you will support SDCO in digital transformation initiatives to enhance operational effectiveness. Your role focuses on developing automated and scalable solutions, enhancing data management processes, and building analytical dashboards to drive actionable insights and improve service delivery.
Ministry of Education
Manager (Digital Transformation)
ContractClosed
What the role is
What you will be working on
• Design and implement a consolidated database by integrating multiple data sources to streamline information management and enhance data retrieval capabilities
• Explore, develop and implement chatbot solutions to automate responses to high-volume, repetitive queries, thereby improving service delivery and reducing manual workload
• Develop interactive dashboards and reporting tools to deliver key insights and identify emerging data trends
What we are looking for
• Possess relevant training in Computer Science, Information Systems, Software Engineering or related fields in data management
• Experience in database design and development
• Proficiency in data visualisation tools such as Tableau, Power BI, or similar platforms
• Demonstrated knowledge of chatbot development platforms and automated customer service solutions
• Experience in process improvement and digital transformation initiatives would be preferred
• Excellent organisational skills and attention to detail, particularly in handling sensitive information
As part of the processing of your application, you may be required to undergo a medical examination that will be fully paid by MOE. You will be provided with instructions regarding the medical examination.
Note: The medical examination is part of the selection process and does not indicate that you have been offered the appointment.
If you are facing issues submitting your application through the Careers@Gov portal, please contact us at Careers.gov.technicalhelp@psd.gov.sg for assistance.
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry of Education or the wider Public Service.
About Ministry of Education
The wealth of a nation lies in its people - their commitment to country and community, their willingness to strive and persevere, their ability to think, achieve and excel. Our future depends on our continually renewing and regenerating our leadership and citizenry, building upon the experience of the past, learning from the circumstances of the present, and preparing for the challenges of the future. How we bring up our young at home and teach them in school will shape Singapore in the next generation.
The mission of the Education Service is to mould the future of the nation, by moulding the people who will determine the future of the nation. The Service will provide our children with a balanced and well-rounded education, develop them to their full potential, and nurture them into good citizens, conscious of their responsibilities to family, society and country.
Learn more about Ministry of Education