The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
Senior Data Scientist, CaseCentral
You will be part of CaseCentral product team, Ministry of Social and Family Development's ministry-wide case management system which aims to empower caseworkers to deliver holistic, coordinated and efficient support – driving better client and family outcomes. You will be responsible for driving our objective to shift social services from reactive to proactive, enabling earlier interventions and contributing to better outcomes for families, children, and vulnerable communities.
Key Responsibilities:
-
Play a foundational role in shaping how data, analytics, and predictive intelligence are embedded into everyday decision-making across Case Central.
-
Develop and deploy predictive and statistical models that surface early warning signals and proactive triggers (e.g. risk escalation, intervention needs).
-
Work closely with product managers and the wider team to define hypotheses, design experiments, and deeply understand user needs, pain points, and business goals.
-
Translate complex data into clear, strategic recommendations for product enhancements.
-
Continuously evaluate model performance, bias, and real-world impact on client outcomes.
-
Build and maintain intuitive dashboards for our product team, caseworkers, supervisors, and policymakers, tailored to their decision context.
-
Visualize data effectively to highlight trends, anomalies, and opportunities, enabling data-driven decisions across teams.
-
Define and uphold data schemas, definitions, and quality standards across incoming programmes and partners.
-
Act as a data steward for Case Central, ensuring consistency, lineage, and trustworthiness of data.
-
Help set the long-term data and analytics roadmap for our product team.
What we are looking for
-
A Bachelor's or Master's in Computer Science, Statistics, Mathematics, Machine Learning, Artificial Intelligence, or a related field.
-
At least 7+ years of experience in Data Science or Product Analytics roles within dynamic, outcome-driven organizations with a strong portfolio of projects demonstrating data-driven solutions.
-
You are proficient in SQL and Python for handling large datasets.
-
You have advanced knowledge in statistical methodologies and machine learning to uncover insights. You can also apply these techniques to large datasets.
-
Familiarity with database, data pipelines, analytics tooling, and model deployment.
-
Ability to build relationships with diverse stakeholders and cultivate strong partnerships.
-
Strong communication skills, including the ability to bridge technical and non-technical stakeholders and collaborate across various functions to ensure impact.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech
Please note the following:
1. By submitting my application, I hereby give my consent to GovTech and relevant Government agencies to:
a. Obtain and verify information from or with any source (including third parties) as may be deemed appropriate by GovTech and relevant Government agencies for the purposes of assessing my application for employment.
b. Share my personal data set out in this application form and any other personal data subsequently provided by me in connection with my application for employment with other Government agencies for the purposes of recruitment and review of recruitment practices, and for such personal data to be also used as part of de-identified and aggregated data for reporting purposes.
2. I declare that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with the Service may be terminated summarily or I may be dismissed from the Service.