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Government Technology Agency

Government Technology Agency

Product Manager (PA)


GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

As a Product Manager, you will be responsible for the entire life cycle of one or more products under GovTech. You will design and manage product roadmaps based on the strategic goals of the agency you are serving.

​Working closely with colleagues specialising in user experience and engineering teams, you will conduct research, conceptualise features and ensure that they are rolled out successfully and on time. You will also define appropriate metrics, supervise consumer behaviour and perform data analysis to provide updates on feature performance.

  • Manage the product roadmap throughout stages of a product’s life cycle.
  • Conduct research and analysis to uncover market demand and trends in order to innovate and conceptualise potential products or features.
  • Scope business requirements, write user stories and prioritise product backlog in collaboration with partners.
  • Work with user experience teams to record reference user journeys as well as content voice and copy to craft the product experience.
  • Be a part of the development process and work with engineering teams to deliver product releases within budget and on schedule.
  • Execute go-to-market, product adoption and usage strategies to deliver outstanding value proposition to ecosystem partners and achieve driven advantage.
  • Passion for using digital products to craft the daily interactions of residents and businesses.
  • Familiarity with modern Internet technologies and practices such as Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework.
  • Knowledge of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
  • Confidence in managing ambiguity, and the ability to put across sophisticated concepts simply and in an understandable manner.
  • Excellent ability to influence partners across organisational boundaries.
  • Detailed knowledge of systems and business processes within SAP Supply Chain or equivalent.
  • Strong domain knowledge of logistics and trade industry would be a plus.

We are an equal opportunity employer and value diversity at our company as we believe that diversity is meaningful to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. This includes generous leave benefits to meet your work-life needs. We trust that you will get the job done wherever you are, and whatever works best for you – so work from home or take a break to exercise if you need to*.

We also believe it’s important for you to keep honing your craft in the constantly-evolving tech landscape, so we provide and support a plethora of in-house and external learning and development opportunities all year round.

Subject to the nature of your job role that might require you to be onsite during fixed hours.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Government Technology Agency or the wider Public Service.