The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
[About the Role]
The Government Digital Products (GDP) Team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.
At the Engagement and Case Management Programme, our products are the primary touchpoints through which residents interact with the Singapore Government. We design and develop a suite of software applications including FileSG, Signify, PersonaliseSG, CrowdTask SG, and BookingSG.
This Senior Software Engineer role is heavily focused on DevOps, SRE, and cloud infrastructure management (AWS). A crucial aspect of the role involves designing, developing, and maintaining the AWS-based infrastructure across multiple ECMP products to ensure the highest standards of quality and performance.
As a hands-on engineer reporting to the Programme’s Tech Lead, you will also play a key role in designing and building shared platform capabilities, championing the DevOps culture and continuously improving how Software Engineers (SWEs) build and operate software through technical guidance and coaching.
[What you will be working on]
Platform Engineering & DevOps
- Drive the evolution towards a platform engineering model, building reusable, self-service infrastructure and tooling that enables teams to build, deploy, and operate services efficiently.
- Establish standardized ways of building, deploying, and operating services across the programme.
- Abstract infrastructure complexity to enable self-service capabilities aligned with platform standards.
- Design and optimize CI/CD pipelines (GitLab) for fast, safe, and repeatable deployments, including progressive delivery (e.g., canary, rollbacks).
- Automate and standardize build, test, and deployment workflows across environments.
- Influence cross-team architecture to ensure scalability, resilience, and alignment with platform strategy.
Cloud Infrastructure and Operations
- Architect, provision, and manage AWS infrastructure using Infrastructure as Code (IaC) to ensure scalable, consistent, and reliable environments for multiple product teams.
- Establish and operate observability practices (metrics, logs, tracing) to enable proactive monitoring and rapid incident response.
- Define and implement SRE practices including SLIs/SLOs, error budgets, and continuous reliability improvements.
- Lead incident management, postmortems, and resilience engineering, improving system availability and operational maturity.
- Ensure systems are secure, highly available, performant, and cost-optimized, working with internal and external stakeholders on audits and improvements.
Collaboration and Leadership
- Guide design and infrastructure architecture decisions, prioritizing speed, scalability, maintainability, and long-term platform goals.
- Partner with product engineers on architecture, code design patterns, and deployment strategies.
- Provide technical leadership in platform design and reliability engineering.
- Mentor engineers and drive best practices in DevOps, SRE, and system design.
- Collaborate with Product, QA, and Security teams to deliver robust, production-ready systems.
[What we are looking for]
Experience
- Minimum of 5 years of relevant experience in Software Engineering and DevOps/cloud infrastructure roles.
- Proven track record building scalable cloud platforms or shared infrastructure.
- Experience driving cross-team engineering standards or platform adoption.
- Bonus: Prior experience working on Government projects on GCC.
Technical Skills
- Strong proficiency with cloud platforms such as AWS (key), Azure, or Google Cloud.
- Solid understanding of distributed systems, cloud architecture, and networking/security..
- Expertise in Infrastructure as Code tools like Terraform and containerization technologies such as Docker.
- Experience with CI/CD systems, observability stacks, and SRE practices.
- Familiarity with Node.js, TypeScript, and modern development practices
- Solid experience with disaster recovery, business continuity planning, and incident management..
- Experience (or willing to work with) with GenAI technologies or AI-powered product capabilities.
Leadership & Mindset
- Strong systems thinker who connects infrastructure, developer experience, and business outcomes.
- Passionate about building platforms that scale teams.
- Proactive, collaborative, and able to drive technical direction in ambiguous environments.
- A team player with excellent communication skills.
- Demonstrates a passion for mentoring and continuously improving systems and processes.
What we offer you:
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech