GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
[About the role]
[What you will be working on]
- Conduct comprehensive manual accessibility audits across web platforms, evaluating digital experiences against Singapore's Digital Service Standards
- Use your lived experience with assistive technologies to identify real-world usability issues that automated tools cannot detect
- Document findings in clear, structured reports that can be understood by designers, engineers, QA testers, product owners, and non-technical stakeholders
- Provide actionable remediation guidance grounded in WCAG criteria and practical user impact
- Collaborate with cross-functional teams to communicate accessibility issues, demonstrate barriers, and support implementation of fixes
- Participate in review sessions, walkthroughs, and client or stakeholder discussions to ensure alignment on accessibility outcomes
- Work closely with the team to improve audit methodologies, testing processes, and accessibility standards within the organisation
- Stay current with evolving accessibility trends, assistive technologies, and guidelines, including WCAG
- Contribute to an inclusive culture by advocating for accessibility from both a technical and user-experience perspective
- Lived experience as a person with a vision disability and strong proficiency with using screen readers
- Strong analytical and reporting skills, with experience synthesizing findings into structured, concise documentation
- Excellent written communication skills, with the ability to articulate user impact, technical considerations, and remediation steps
[What we are looking for]
- IAAP Web Accessibility Specialist (WAS) or related certification
- Background in UX research or usability testing, particularly involving users with disabilities
- Broad experience with multiple assistive technologies and devices
- Ability to read and understand basic HTML, CSS, JavaScript, and ARIA usage in order to assess code-related accessibility issues
- 2+ years of hands-on experience conducting manual accessibility audits in non-simulated environments
- Strong understanding of Digital Service Standards or WCAG 2.1 A/AA requirements, with the ability to confidently evaluate and verify conformance
- Familiarity with accessibility testing tools and methodologies, including both automated and manual testing approaches
- Experience translating complex accessibility issues into clear, actionable guidance for both technical and non-technical stakeholders
What we offer you:
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.
We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers.
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech