Lead Product Manager (Facility and Infrastructure Management Service - FIMS), Facility Management, Ministry of Education
About GovTech
GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!
Learn more about GovTech at tech.gov.sg.
"To mould the future of our nation"
At the Ministry of Education (MOE), we believe in nurturing every learner and shaping the future of Singapore through education. We are committed to providing learners with a balanced and well-rounded education — supported by excellent facility management that ensures our educational infrastructure provides a conducive environment that facilitates meaningful learning outcomes for our nation. Through innovative campus solutions and strategic infrastructure planning, MOE enables quality education, from maintaining world-class facilities to creating conducive learning environments across the system.
As the Lead Product Manager (FIMS) for Facility Management (FM) in DXD (Digital Excellence and Products Division), you will define and lead the product strategy, roadmap, and measurable outcomes for MOE’s Facility and Infrastructure Management System. You will establish product OKRs and success metrics, drive the digital transformation of facility management operations across HQ and schools, and collaborate closely with multidisciplinary teams. In this role, you will also mentor junior product managers and analysts, contributing to a high-performing, user-focused product team.
About Facility Management
MOE oversees one of Singapore's largest portfolios of educational facilities, comprising over 350 primary and secondary schools, junior colleges, and institutes of higher learning. Our school campuses and infrastructure are vital enablers of quality education, providing safe, conducive, and innovative spaces where learning thrives. From pioneering smart campus innovations to maintaining state-of-the-art facilities, we ensure our infrastructure supports both current educational needs and future learning paradigms. Our commitment to excellence in facility management directly impacts the daily experiences of more than half a million students and educators across Singapore.
As part of MOE’s digital transformation, we are reimagining FM operations to better support both HQ and schools. This includes simplifying and standardising processes, reducing administrative workload, lowering transaction costs, and enabling stronger data analytics. Our desired outcome is a future-ready FM system — powered by streamlined processes, scalable solutions, and industry best practices across both the public and private sectors.
Our Team
Step into a dynamic environment where infrastructure innovation meets educational impact. Our team is made up of passionate individuals committed to solving challenges and driving meaningful change. We embrace diversity of thought, encourage experimentation, and foster a culture of continuous learning. As part of this team, you will lead and collaborate with UX designers, school infrastructure and admin officers, and solution providers — forward-thinking professionals equally invested in your growth and in transforming MOE’s FM services.
Key Responsibilities
1. Define and Drive FM Strategy, Roadmap, and Outcomes
- Develop and own the product vision, strategy, and multi-year roadmap aligned with MOE’s FM digitalisation priorities.
- Establish, track, and deliver on product OKRs and success metrics to drive adoption, impact, and continuous improvement.
- Prioritise initiatives that maximise value creation and usability for both MOE HQ and schools.
2. Enhance Decision-Making and Operational Excellence through Data and Automation
- Strengthen facility operations by embedding data analytics to support strategic planning, such as preventive maintenance forecasting and facility utilisation tracking.
3. Coach and Develop the Facility Management Product Team
- Mentor and develop junior product managers and analysts to build internal capabilities and foster a high-performance, user-focused culture.
- Promote cross-functional collaboration and continuous learning across the teams.
Required Qualifications and Experience
- Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Administration, or a related field; Master’s degree preferred.
- Minimum of 5 years of experience in Product Management, preferably in Facility & Contract Management domain, SaaS, or government digital services.
- Strong track record of launching, scaling, and evolving impactful digital products.
- Experience with agile methodologies and full product lifecycle management.
- Excellent communication, stakeholder engagement, and influence skills.
- Knowledge of UX/UI design principles and user-centered design.
- A passion for public good and a strong interest in the education sector are strong pluses.
Key Competencies
- Product Leadership:Ability to define strategy, own outcomes, and lead multi-year product execution.
- Data-Driven Decision-Making:Able to translate data into actionable insights and financial intelligence.
- User-Centric Thinking:Designs with users in mind, balancing operational workflows with intuitive UX.
- Systems Thinking:Comfortable working across a complex organisation with diverse stakeholders and processes.
- Coaching & Team Growth:Skilled in mentoring others and building high-performing product teams.
GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.
Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.
Learn more about life inside GovTech at go.gov.sg/GovTechCareers