You will be working as a Temp Manager in the Levy and Incentives Management Division (LIMD) for Skills Development Levy (SDL).

Responsibilities: (A) Engagement of companies • Handle escalated CRM enquiries • Call companies to conduct verification • Regular updating of FAQs • Track and report status and payment of cases • Prepare regular reporting to Management • Follow up on bounced SDL mailers • Creation and regular housekeeping of data and folders within data sharing platforms (B) Issuance of Notice • Preparing and sending Notices on behalf of organisation • Management, reconciliation and follow up of Notice of Objection (NOO) cases • Populate reconciled and updated figures into relevant systems Any adhoc duties assigned by Team Leader.

Requirements: - Tenure for the contract is 1 year. Applicants able to commit for at least 3 months can apply too. - Preferable to have prior experience handling diverse groups of customers - Candidates should be mature to handle CRM and confidential information - Good working knowledge of excel preferred - Candidates without the required qualifications but with relevant experience are welcome to apply - Please note that only shortlisted candidates will be notified

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore. SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.