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Inland Revenue Authority of Singapore

Manager (Ops-Tech – Goods & Services Tax Division)

Inland Revenue Authority of Singapore

Fixed Terms

Closing in 4 day(s)

What the role is

Join us at IRAS, where we are redefining the tax experience for our community and seeking talented professionals like you to make a transformative impact. At IRAS, you will have the space to apply your knowledge and expertise while contributing to a diverse range of tax administration fields, from compliance and policy formulation to taxpayer services. You will have the opportunity to play a vital role in shaping the future of tax administration.

We are seeking talented individuals with a passion for re-imagining business processes and leveraging digital capabilities to support IRAS's evolving needs. Whether you are an experienced professional or a fresh graduate eager to learn, this is your opportunity to leverage your skills and contribute to building a socially responsible taxpaying community.

What you will be working on

As part of our team, you'll be involved in the following key areas:

  • Collaborate with business units within the division and across IRAS to reimagine business processes to improve GST service delivery, operations and compliance. 
  • Elicit, scope, and manage business requirements through iterative information gathering, translating user needs into user stories. 
  • Work with the development team to validate user stories during the Agile delivery cycle, including activities like user stories grooming, sprint planning, daily stand-ups, sprint demos and retrospectives 
  • Evaluate potential use cases and the impact of available technologies to support operations and compliance work. 
  • Implement test cases to simulate user requirements, analyse test coverage lapses, and support user acceptance testing activities. 
  • Conduct functional testing and verify data migration outcomes. 

What we are looking for

To excel in this role, we are looking for candidates who possess the following:

  • Bachelor's degree in any discipline.
  • Experience in project management, software testing or UX design.
  • Good communication and stakeholder management skills.
  • Strong analytical skills, coupled with a curious mindset to question and probe

Join our dynamic team and make your mark on the future of tax administration.

Submit your resume via Careers@Gov today. Only short-listed candidates will be notified.

All successful hires will be offered a 2-year contract in the first instance.

About Inland Revenue Authority of Singapore

Our Mission: • Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes • Advise the Government and represent Singapore internationally on matters relating to taxation