You will be a key member of a project team under the IT Applications Development Hub. You will collaborate with various project managers, solutions architect and infra engineers to deliver leading-edge digital solutions and services to meet the business requirements of MPA and the maritime community. You are pro-active, self-motivated and resourceful team member with good technical or digital knowledge and possess strong influencing and people handling skills. You are constantly looking at new ways to apply digital technologies to meet business needs and can handle multiple projects concurrently.

Key Responsibilities
1. Actively define and analyse the agency’s business requirements
2. Assist in the development of the business case and tender specifications
3. Evaluate and recommend solutions that best address the needs
4. Engage relevant stakeholders and end-users to identify end-user requirements and specifications.
5. Develop acceptance criteria with agency users to ensure reasonableness for the acceptance of work done
6. Review system testing, integration testing and data conversion documents to verify that specifications are met
7. Drive a smooth deployment, adoption and operations of the internet and mobile solution
8. Work with development team to understand and troubleshoot technical problems
9. Work with quality assurance team to provide inputs for the testing process
10. Undertake root cause analysis for problems to implement preventive and corrective measures to meet business and performance needs
 

Requirements
1. Background in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience
2. Prior working experience in IT business analysis, application solutioning design and testing
3.  Participated in at least one full software or product development cycle, preferably using Agile Methodology
4. Strong analytical, conceptualisation and problem-solving skills
5. Good communication skills with the ability to pitch ideas and influence
6. A driven and motivated personality with an inquisitive mind
7. Business Analysis certification, e.g. Certified Business Analysis Professional (CBAP)
8. Knowledge or experience in implementing projects in at least one of the following areas (Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management

9. Candidates with more years of experience may be considered for more senior roles

"The Maritime and Port Authority of Singapore (MPA) was established on 2 February 1996, with the mission to develop Singapore as a premier global hub port and international maritime centre (IMC), and to advance and safeguard Singapore's strategic maritime interests. MPA is the driving force behind Singapore's port and maritime development, taking on the roles of Port Authority, Port Regulator, Port Planner, IMC Champion, and National Maritime Representative. MPA partners the industry and other agencies to enhance safety, security and environmental protection in our port waters, facilitate port operations and growth, expand the cluster of maritime ancillary services, and promote maritime R&D and manpower development."