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Ministry of Health

Senior Manager / Manager / Asst Manager (Centre-Based Care & Social Support)

Ministry of Health

Permanent/Contract

Closing on 21 Dec 2024

What the role is

By 2030, almost a million Singaporeans will be aged 65 and above, and there will be an increased demand for aged care services including Senior Care Centres (SCCs) and Active Ageing Centres (AACs). To reduce social isolation and delay cognitive and physical frailty among well seniors, MOH has: (i) expanded the number of AACs aggressively to support well seniors (ii) improved the capacity and utilisation of SCC services to serve a subsegment of seniors who need supervision and assistance in activities of daily living (ADL) when their caregivers are at work. However, ground implementation of AACs and SCCs may be varied. Some AACs have managed to attract many seniors to their centres and created a lively environment for seniors, while other AACs may not be as successful in outreaching to seniors. Different SCCs may have varying services which may not fully address the emerging needs of seniors (e.g. dementia care, custodial care, community rehabilitation). The Centre-Based Care & Social Support (CCSS) team (under the Ageing Planning Office in the Ministry of Health) is at the forefront of overseeing the overall strategy, policy, resourcing and governance for AAC and SCC services. The end goal is to enable seniors to remain well and socially engaged in the community and ensure service providers are uplifted to play such roles to support our seniors. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

In this role, you will be leading a team to carry out policymaking and planning of AAC and SCC services. These include designing policy levers (e.g. care models, sector structure, and capacity planning), reviewing resourcing models (e.g. budget, manpower, site allocation), and putting in place governance structures supporting the provision of AAC and SCC services. This will require systems and critical thinking to review the model of care in AACs and SCCs so that these services remain relevant in meeting emerging needs of seniors and their caregivers. This will also require a strong ability to collaborate closely with and work through stakeholders to implement these strategies. You will be working in a fast paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time. You can expect meaningful work that will improve the lived experience of seniors, while growing professionally through developing your policy, strategy, planning and stakeholder engagement skills.

What we are looking for

• Good tertiary education in any discipline • Strong in systems and critical thinking • Possess problem solving and writing skills • Good interpersonal and people management skills to engage and interact with multiple stakeholders • Independent and self-driven • Able to multi-task • Resilient and able to adapt in a fast-paced and challenging environment • Team-player • Some experience with the community care sector and public service preferred, but not mandatory • As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.