Manager/ Senior Manager, Strategy & Innovation

National Council of Social Service

Fixed TermsClosed

What the role is

Conduct research and analysis of the dynamic philanthropy landscape, both locally and globally, to identify emerging trends, best practices, and strategic opportunities for growth and impact

Develop and implement innovative, data-driven strategies to position Community Chest as a leader in Singapore’s evolving philanthropy ecosystem, with a focus on sustainable giving and long-term social impact

Design and execute initiatives to foster collaboration across ecosystem stakeholders, including corporate donors and individual philanthropists

Support the team in regular reporting and update to senior leadership on key performance indicators, impact metrics, insights and recommendations

What you will be working on

Shape Community Chest’s growth trajectory by developing multi-year strategies and goals, backed by robust performance metrics and growth projection

Identify and evaluate high-impact philanthropic opportunities through competitive, financial, sectoral and strategic fit analyses to develop new ideas and innovative funding instruments to maximise social impact Facilitate strategic decision-making by empowering senior leadership with timely research and insights

Formulate and monitor Community Chest’s balanced scorecard, ensuring alignment of key performance indicators with organisational objectives Drive any other initiatives by leading cross-functional projects and assignments that advance Community Chest’s mission Support the Secretariat team to facilitate Community Chest Committee members’ engagements and any other related duties

What we are looking for

Personal Competencies:

Strategic thinking: Ability to envision long-term goals and develop actionable plans Innovative mindset: Openness to new ideas and approaches in philanthropy

Analytical rigour: Keen attention to details and data-driven decision-making Stakeholder management: Adept in collaborating across a diverse network of internal and external stakeholders, across seniority levels

Collaborative autonomy: Thrive both as an independent contributor and team player, adapting as needed to drive organisational goals

Skills & Knowledge:

Proficiency in strategic planning and performance measurement methodologies Strong analytical skills, including financial modelling and data interpretation Proficiency in Microsoft Word, Excel and PowerPoint Knowledge of social service sector, fundraising landscape and innovative funding instruments will be an added advantage

We regret that only shortlisted candidates are notified.

About National Council of Social Service

NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore. As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.