• Plan and coordinate official surveys, ensuring they are completed with high response rates • Provide regular updates of survey progress and survey statistics to senior management • Conduct after-action reviews to improve processes and propose new initiatives • Provide guidance and advice to survey supervisors and interviewers to ensure that surveys are conducted in a timely and reliable manner • Coordinate with relevant teams to provide solutions for escalated cases • Analyze data collected to ensure that they are of good quality

• Ability to work with diverse groups of people • Strong communication and interpersonal skills • Analytical and proactive in finding solutions to problems • Ability to work under pressure and tight timelines • Experience in project management or customer-centric roles will be an advantage

Championing Human Potential for a Thriving Singapore Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.