• Plan and coordinate official surveys, ensuring they are completed with high response rates
• Provide regular updates of survey progress and survey statistics to senior management
• Conduct after-action reviews to improve processes and propose new initiatives
• Provide guidance and advice to survey supervisors and interviewers to ensure that surveys are conducted in a timely and reliable manner
• Coordinate with relevant teams to provide solutions for escalated cases
• Analyze data collected to ensure that they are of good quality

Statistical Specialist (Data Collection Operations) - MRSD
Ministry of Manpower
Permanent/Contract
What the role is
What we are looking for
• Ability to work with diverse groups of people
• Strong communication and interpersonal skills
• Analytical and proactive in finding solutions to problems
• Ability to work under pressure and tight timelines
• Experience in project management or customer-centric roles will be an advantage
About Ministry of Manpower
The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.