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Land Transport Authority

[LTA-VS] PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS)

Land Transport Authority

Fixed Terms

Closing on 27 Nov 2024

What the role is

PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS)

What you will be working on

You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels.

You are required to provide good support in managing daily operations and implementation of service initiatives.

What we are looking for

• Diploma in any discipline
• At least 2 year of working experience, preferably in customer service/Call Centre environment
• Proficient in Microsoft Office, especially Words, Excel and PowerPoint
• Good interpersonal skills, verbal and written communication skills
• Able to work in a team as well as independently and thrive in a fast-paced work environment

About Land Transport Authority

The Land Transport Authority (LTA) is a statutory board under Ministry of Transport that spearheads land transport developments in Singapore. We are seeking dynamic, energetic, highly motivated, passionate and qualified professionals to join us. Many opportunities & challenges await those who are keen on an exciting career to realise our commitment to envision & implement an integrated transport system.