As a Digital Services Manager, you will lead a team of business analysts and project managers to develop and maintain ICT application systems required by the government to realise Singapore’s vision of a Smart Nation.  

You are a decisive and driven leader, who takes a proactive approach to managing business transformation, applications system development and operations, ICT governance and performance management, stakeholder engagement, people development and vendor management. This entails engaging stakeholders and managing a team of ICT professionals to transform government business processes through the innovative use of ICT.  This also includes managing the development and maintenance of a portfolio of ICT application systems, implementing proper governance processes and managing business partners and contracts. Success in the role will be demonstrated by your ability to thrive in a fast-paced and dynamic environment.

• Assist the CIO in the transformation of business processes through the innovative use of ICT so as to bring about impactful changes to the government

• Assist the CIO in developing strategic ICT plans to serve as blueprints for ICT development 

• Lead a team of business analysts and project managers in the effective delivery of ICT application services from project conceptualisation through to operations, to meet the business needs of the Government 

• Lead and manage the procurement of ICT products and services, as well as management of vendor services and contracts, to ensure ICT services are delivered on time, within budget and meets business requirements 

• Proactively engage stakeholders and partners so as to influence the alignment of strategies and directions, manage expectations and achieve customer satisfaction 

• Lead the development and compliance to policies and standards to ensure proper governance, financial and performance management 

• Lead, coach and develop staff to sustain high performance teams to achieve organisational objectives

• Degree in Computer Science, Information Technology or a related discipline

• Minimum 8 years of relevant ICT experience, including minimum 4 years' experience in leading ICT application projects and managing project teams 

• Proven leadership skills including strong people management skills, stakeholder engagement skills and vendor management skills 

• Strong analytical, conceptualisation, problem solving and project management skills 

• Excellent written, verbal communication, presentation and negotiation skills 

• An adaptable and bold individual who dares to try new things and take smart risks 

• Motivated by innovation to achieve business goals and customer satisfaction 

• Passion and belief in GovTech’s core values – Agile, Bold and Collaborative 

• Relevant certifications such as COMIT will be an added advantage 

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes. 

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you. 

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

Stay connected with us on social media at go.gov.sg/ConnectWithGovTech.