Snr Mgr / Mgr, Philanthropic Strategy (Business Analytics & Perf Mgt)

National Council of Social Service

Fixed TermsClosed

What the role is

1. Lead the development and implementation of data-driven performance management and financial analytics to support strategic decision-making
2. Drive the design and maintenance of dashboards and reporting systems to monitor philanthropic outcomes and operational efficiency
3. Spearhead data quality initiatives and process improvements to enhance analytical capabilities and reporting accuracy

What you will be working on

Financial analytics and performance management

Develop and maintain comprehensive performance management dashboards, including KPI tracking and financial metrics, for real-time monitoring of key performance indicators and strategic objectives
Conduct in-depth financial analysis and modelling to support strategic planning and resource allocation
Design and implement data quality control processes to ensure accuracy and reliability of financial and operational data
Lead data cleaning and standardisation initiatives to improve data integrity across systems

Business intelligence and reporting

Transform complex financial and operational data into actionable insights for senior management and stakeholders
Collaborate with stakeholders to identify analytical needs and develop solutions
Design and implement automated solutions to streamline data collection, validation, and reporting processes
Build and maintain documentation for data governance, SOPs, and reporting processes

Other duties

Lead projects and assignments as and when needed

What we are looking for

Experience:

Minimum of 5 years of experience in financial analysis, business intelligence, or performance management roles
Demonstrated experience in data cleaning, dashboard development, and process automation
Experience in implementing data quality frameworks and governance processes
Public sector experience would be an advantage

Personal Competencies:

Strong analytical mindset with exceptional attention to detail
Excellent problem-solving abilities and systematic thinking
Proactive approach to identifying and resolving data quality issues
Strong project management and stakeholder management skills
Ability to translate complex data into clear, actionable insights

Skills & Knowledge:

Strong foundation in financial analysis and business metrics
Experience in data cleaning, validation, and quality control process
Advanced proficiency in Excel, including pivot tables, and financial modelling
Experience with business intelligence tools and dashboard creation
Knowledge of data governance principles & best practices
Knowledge of the social service sector / fundraising landscape would be an advantage

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.