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National Council of Social Service

Senior Manager / Manager, Philanthropic Strategy (Data Analysis)

National Council of Social Service

Fixed TermsClosed

What the role is

1. Support the Group’s analytical and reporting needs, and engage stakeholders within and across teams to articulate and frame updates for senior management, the Community Chest Committee, funders and donors
2. Demonstrate strong business acumen to anticipate organisational needs, identify emerging challenges, and proactively develop analytical solutions that advance the Group’s philanthropic and engagement outcomes
3. Identify process improvement opportunities and work across team to implement solutions and build internal capabilities for enhanced service delivery and processes

What you will be working on

Data analytics and insights to drive transformation

  • Work closely with internal and external stakeholders and transform data analyses into compelling narratives and actionable recommendations for stakeholders Design and maintain dynamic dashboards that enable real-time monitoring of key performance indicators and strategic objectives

  • Anticipate analytical needs and proactively propose solutions that address current and emerging business requirements

  • Lead process improvement initiatives using data-driven insights and industry best practices, and support change management efforts

  • Design and implement automated solutions to streamline data collection, validation, and reporting processes

  • Develop SOPs, documentation and data governance framework to ensure data quality, integrity and compliance

Other duties

  • Ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors / suppliers / partners etc).

  • Lead projects and assignments as and when needed.

What we are looking for

Personal Competencies:

  • Structured and analytical mind with good problem identification and solving abilities.

  • Strategic thinking and good interpersonal skill.

  • Organised, meticulous and proactive

  • Strong communication & interpersonal skills to work with multiple stakeholders

  • Able to work independently as well as in a team

Skills & Knowledge:

  • Experience in finance & corporate planning functions

  • Numerical and comfortable with handling financial projection

  • Advanced aptitude in Microsoft Word, Excel and PowerPoint

  • Strong analytical skills and an ability to synthesise information and conceptualise ideas

  • Knowledge of social service / fundraising landscape will be an added advantage

Experience:

  • Minimum of 5 years of experience in Financial / Budgeting and Corporate Planning roles

  • Public sector experience will be an added advantage

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg