Project Title: Smart management of survey database Project Overview: The candidate will assist in developing, organizing, and disseminating survey-related knowledge resources within the team. This role offers an excellent opportunity to gain hands-on experience in knowledge management practices and survey technology, contributing to the enhancement of our data ecosystem.

Knowledge Management • Assist in creating and maintaining survey-related knowledge articles, manuals, FAQs, and best practices. • Document survey processes, procedures, and workflows to ensure accurate and up-to-date information. Knowledge Sharing and Collaboration • Support initiatives to promote knowledge sharing and collaboration across the team. • Assist in organizing survey knowledge-sharing sessions, workshops, and training programs. Support and Troubleshooting • Provide support to employees in using survey knowledge management systems and tools. • Troubleshoot and resolve issues related to survey knowledge content and systems. • Support in user acceptance testing of surveys designed on the platform.

• Familiarity with knowledge management systems is a plus. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Attention to detail and ability to ensure accuracy and consistency in documentation. • Excellent verbal and written communication skills. • Proactive and self-motivated with a willingness to learn and adapt. • Experience in PEGA will be advantageous.

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.