Project Title: AI Bots Project Overview: - Design and develop dashboards to track performance metrics and support management in making data-driven decisions for operations and policy needs - Review, recommend, test and implement AI bots to improve operational efficiency and customer experience

- Design and develop dashboards to track performance metrics and support management in making data-driven decisions for operations and policy needs - Review, recommend, test and implement AI bots to improve operational efficiency and customer experience. The intern must be able to guide the LLM using prompt engineering. - Identify patterns and trends in data sets and providing insights to improve service delivery and customer communication.

Proficient in Tableau/Power BI, LLM tools/Python

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.