•            Drive the continuous improvements projects designed to enhance efficiency and productivity in managing the CET processes

•           Analyse business and stakeholders’ requirements and priorities, identify and make recommendations to streamline processes using digitalisation or automation tools 

•           Perform data cleaning and transformation to produce analysis-ready datasets

•           Develop effective operational and analytical dashboards for the CET processes

•            Communicate and collaborate effectively with cross function stakeholders to address operational challenges and concerns 

•            Perform basic troubleshooting of system-related issues

•            Support system enhancements to the Training Management Systems including requirement specifications, users acceptance testing and implementation

•            Handle any other administrative and operational duties as assigned

•            Qualifications in Computer Science, Engineering or relevant field

•            Able to work well in teams as well as independently with little supervision

•            Must possess systems thinking and problem-solving skills

•            Must be comfortable to work with large datasets

•            Hands-on experience in using visualisation tools like Tableau, Power BI

•            Knowledge of automation tools such as Uipath and Power Automate preferred

•            Knowledge of Lean, Design Thinking or other process improvement methodologies preferred

•            Prior experience working in or involved in business transformation/process improvement projects would be an advantage