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Ministry of Health

Assistant Director (Operations), Operations Division (CDA)

Ministry of Health

Permanent/Contract

Closing on 30 Dec 2024

What the role is

As Assistant Director / Lead Operations of the Communicable Diseases Agency set up by the Ministry of Health (MOH), you will support Dy Heads in the development and management of the operational functions of the Communicable Diseases Agency (CDA). The CDA is a new government agency that is being established by the Ministry of Health (MOH) to oversee Singapore’s communicable disease preparedness, prevention and control, surveillance, risk assessment and outbreak response. The CDA PO’s role is to plan and execute the setup of the CDA, which will consolidate and build on the public health functions under MOH, the National Centre for Infectious Diseases, and the Health Promotion Board. You will be working in a fast-paced and dynamic environment that will require you to manage multiple stakeholders and priorities concurrently.

What you will be working on

You will play a key role in the Operations team in CDA. Your key responsibilities include the following: Job responsibilities Ops Planning, Resources and Capability Development: o Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA. This includes working with stakeholders to derive the operational considerations and planning parameters for CDA operations. o Lead in the development of strategic operational resources and budgetary considerations, as well as ensuring that logistical planning is carefully considered with respect to operational plans. This includes vendor, resource, procurement and contract management. o Lead in the development of CDA operational capabilities framework and plans (resources, system, training, personnel, and equipping) in response to crisis and business continuity requirements. This includes performing capability gaps analysis, operationalizing knowledge management and developing key performance indicators to measure operational effectiveness. Ops Readiness, Response and Monitoring: o Lead in the development of overall operational readiness plans in terms of resource, personnel and activities during an outbreak/ crisis response. This includes developing metrics to assess the CDA operational readiness, developing training objectives and developing business continuity plans. o Lead in the development, operationalisation and review of CDA incident management and reporting framework. This includes monitoring and sense making through dashboards, activating agency level meetings to manage incidents, and performing ops-tech integration to support decision making. o Lead in the development, operationalisation and review of plans on the mobilisation of resources for ops response to support CDA operations. This includes working with stakeholders on Border Health operations, operationalising ground response plans, and act as the lead for disease outbreak at the agency level. Administration: o Lead and manage secretariat functions for meetings. o Lead in the administration and monitoring of budgetary votes for Operations Division. o On rotation to supervise 24/7 duty officers on phone calls for urgent disease/ incident notifications and management.

What we are looking for

Job Requirements • Minimum tertiary qualifications in business administration, management or a related field. • Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage. • Proven leadership skills and ability to inspire others. • Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives. • Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions. • Proficient in integrating operational planning/ management with public health requirements. • Ability to work under pressure and simultaneously on different projects/ tasks. • Strong stakeholder management, inter-personal and communication skills. • Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field. • Willing to work beyond office hours, including weekends and public holidays, if necessary. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.