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National Council of Social Service

Senior Manager, Learning

National Council of Social Service

Fixed TermsClosed

What the role is

To drive Learning agenda as well as leadership development in the formulation and implementation of people strategies and employee experience.

What you will be working on

(I) Learning:

1.  Refresh learning policies and guidelines in line with the organisation’s learning philosophy, including developing a comprehensive training and development system for staff such as OCC, Functional Competencies and Leadership Competencies.

2. Refresh and drive Competency Driven Growth (CDG) framework to guide learning and growth based on current and future functional competencies such as OCC, Functional Competencies and Leadership Competencies.

3.  Equip reporting officers  to conduct CDG and career conversations with staff, using Career Development Plan tool.

4.  Monitor and assess the impact of the learning and development strategy and initiatives on organisational outcomes.

5.  Manage the learning budget and invoices.

(II) Leadership Development

1.  Design and drive Leadership Competency Framework (LCF) with 360 and other leadership development tools.

2. Plan, conduct and follow through Leadership Conversation Series (LCS).

What we are looking for

1. Serving with Heart

2. Commitment and Purposes

3. Thinking Clearly and Making Sound Judgements

4. Stewarding Systems for Today and Tomorrow

5. Caring for, Developing and Inspiring Staff

6. Change Management

7. Data Management and Analysis

8. Business Partnering

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg