You will be reporting to the Team Lead of Organisation Development. Knowledge management culture and framework:
• Build a knowledge management culture that involves fostering an environment where knowledge is effectively captured, codified, institutionalised, harnessed, shared and utilized within the organization as part of capability building.
• Develop Knowledge Management Framework and oversee the implementation of various knowledge management initiatives and systems to achieve the strategic intent.
• Reengineering of business process within the overarching framework for corporate knowledge management.
Knowledge management system:
• Manage the Enterprise Content Management System upgrade, includes monitoring and tracking of budgets, overall progress and deliverables. This includes the support of UI/UX redesign, requirement scoping, stakeholder engagements and procurement.
• Perform and review system testing, integration testing and data conversion documents to verify that specifications are met
• Engage stakeholders to identify, prioritise and implement initiatives to create, capture and share knowledge and ensure proper management and filing of records.
• Support the review and enhancement of e-learning packages in collaboration with subject matter experts.
• Refine the Knowledge and Records management processes, practices and governance requirements, includes coordinate project activities involving internal divisions in the implementation of KM initiatives.
• Plan and execute organisational knowledge/ record sharing events/ activities, includes regular engagement sessions with stakeholders and updates to Senior Management.
• Perform day-to-day operations related to Knowledge and Records management, includes the KM site administration, Review of taxonomy/metadata structures, files digitalisation, trademark etc.
• Work closely with key stakeholders (Branding and Marketing, Legal, group representatives) on the filing and renewal of Trademarks.