Systematically promote digital and process innovation in SSG by: • Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised in SSG • Working with such business owners to map and analyse their current processes and workflows • Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable • Co-creating digital solution proofs of concept (POCs) with such business owners where suitable • Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes in SSG

Knowledge/prior experience in: - Business analysis, design thinking (elicit business needs) - Business process re-engineering, service design (mapping and optimising business processes) - Solution engineering (design/propose digital solutions in alignment with business needs) - Research methodologies (e.g. survey design and analysis)

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore. SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.