National Heritage Board

Manager/Snr Manager, Volunteer Engagement, Founders' Memorial

National Heritage Board

Fixed Terms

Closing on 14 Oct 2024

What the role is

At the Founders’ Memorial, we are creating a brand-new garden-museum experience for Singaporeans, by Singaporeans. A national landmark at the heart of our garden city, uncovering the story of how independent Singapore came to be, and bringing Singaporeans together to reflect and talk about the heritage of our founding leaders – what it means for us today and for the future. A home for Singapore’s founding values to live on and find new life in its people.

Do you enjoy working collaboratively with citizens and stakeholders? Are you skilled at partnership development and community engagement? If your answer is "yes", join us at the Founders' Memorial!

We are looking for a suitable candidate to join the Partnerships and Engagement team. You will join a passionate team that works across a wide network of partners and stakeholders from the public, private and people sectors. Be part of the making of this "living" Memorial that will connect and inspire Singaporeans for generations to come.

What you will be working on

  • Volunteer Recruitment and Engagement: Develop and implement strategies for recruiting, onboarding, and retaining volunteers to support the Founders’ Memorial's activities and initiatives. This includes working closely with the marketing and communications team within NHB to explore innovative publicity methods for volunteer recruitment, leveraging marketing strategies to attract potential volunteers. 

  • Training and Development: Design and oversee training programs to ensure that volunteers are well-equipped with the necessary skills and knowledge to contribute effectively to the Founders’ Memorial's operations. 

  • Volunteer Recognition: Establish and manage a volunteer recognition programme to acknowledge and appreciate the contributions of volunteers, fostering a culture of appreciation and motivation. 

  • Community Partnership Brokerage: Identify, cultivate, and maintain partnerships with community organisations, educational institutions, and other stakeholders to establish a sustainable pipeline of engaged and motivated volunteers. 

  • Stewardship and Relationship Management: Nurture and maintain strong relationships with community partners, ensuring that the Founders’ Memorial’s volunteer needs are effectively communicated and supported by the partners. 

  • Programme Coordination: Work effectively across the Founders’ Memorial Division on the development and implementation of innovative programmes and initiatives aimed at fostering a diverse and inclusive visitor/participant base. This includes collaborating with partners and stakeholders to promote and market programmes/initiatives to non-traditional museum audiences. 

What we are looking for

  • Background in Social Sciences, Community Development, or a related field.  

  • Proven experience in volunteer management, community engagement, or partnership development, preferably in a cultural or educational setting. 

  • Strong interpersonal and communication skills, with the ability to engage and motivate volunteers from diverse backgrounds. 

  • An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory 

  • Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably 

  • Demonstrated ability to design and deliver effective training programs for volunteers, fostering their competence and confidence. 

  • Experience in developing and implementing volunteer recognition initiatives to maintain high levels of volunteer satisfaction and retention. 

  • Proven track record in brokering and stewarding community partnerships to support volunteer recruitment and engagement efforts. 

  • Creative and innovative mindset with the ability to develop engaging programmes for a wide profile of audience 

  • Strong organisational and project management skills, with the ability to multitask and prioritize effectively in a dynamic environment. 

  • Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

All candidates will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About National Heritage Board

The National Heritage Board (NHB) champions the development of a vibrant cultural and heritage sector in Singapore. Our role is to make heritage enriching, relevant, accessible and above all, enjoyable to Singaporeans and visitors alike. If you have the Passion …to build a nation of confident people and sense of rootedness …to deliver great service towards a strong community …to inspire generations of Singaporeans through heritage preservation …to continually innovate and develop yourself as a professional …to have fun while doing all of the above We Want You! http://www.nhb.gov.sg