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Health Sciences Authority

IT Support Officer (3-Year Contract)

Health Sciences Authority

Fixed Terms

Closing on 12 Dec 2024

What the role is

As part of the Biology Division, you are required to provide IT/digital support in our digital journey. You are required to use software such as Power Apps, Power Automate to support applications that streamline lab management tasks such as document approval and absence tracking. In addition, you will contribute to our LIMS system by creating and managing scripts. You will also be actively participating in other automation projects to enhance lab efficiency.

What you will be working on

Key responsibilities include but not limited to:

Application Support

  • Utilize Power Automate and Power Apps to support workflow automation within the laboratory and to automate laboratory administrative tasks.

LIMS System Support

  • To create and manage simple scripts to support LIMS functionality under supervision.
  • Provide support for the Laboratory Information Management System (LIMS).

Automation & Collaboration

  • Support ongoing automation projects to improve efficiency in the laboratory.

Technical Support & Training

  • Provide first‐line technical support and troubleshooting for laboratory applications and systems.
  • Assist in creating user guides and training materials for laboratory staff on automated processes and applications.

What we are looking for

Job Requirements:

  • Tertiary background in IT, Computer Science, or a related field.
  • Experience with Power Apps, Power Automate development, and scripting languages (e.g., Python, JavaScript).
  • Proficiency in SQL for data querying and Excel VBA for automation.
  • Knowledge of laboratory information management systems is a plus.
  • Strong problem‐solving, analytical, and communication skills.
  • Able to learn new IT skills promptly.
  • Proficient in other data analytic skill will be an advantage (e.g. Tableau).

The successful candidate would be offered a 1-year contract at the first instance, with option to renew annually for a futher 2 years.

Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.

About Health Sciences Authority

The Health Sciences Authority (HSA) applies medical, pharmaceutical and scientific expertise through its three professional groups, Health Products Regulation, Blood Services and Applied Sciences, to protect and advance national health and safety. HSA is a multidisciplinary authority. It serves as the national regulator for health products, ensuring they are wisely regulated to meet standards of safety, quality and efficacy. As the national blood service, it is responsible for providing a safe and adequate blood supply. It also applies specialised scientific, forensic, investigative and analytical capabilities in serving the administration of justice. For more details, visit http://www.hsa.gov.sg/. For more updates on public health and safety matters, follow us on Twitter at www.twitter.com/HSAsg and LinkedIn at https://sg.linkedin.com/company/health-sciences-authority.