
Manager (PED)
SkillsFuture Singapore
What the role is
What you will be working on
- Use human-centred design methods such as UX audits, design research, journey mapping etc to identify experience gaps with existing digital products and touchpoints
- Produce UX design recommendations and UI enhancements to close experience gaps and improve SSG’s digital services
- Iterate recommendations and enhancements based on user and business stakeholder feedback
- Work with contracted vendors to deliver changes and enhancements
- Conduct usability testing when necessary
What we are looking for
- Enjoys problem solving and able to clearly articulate point of view
- Fresh graduates are welcome to apply. Candidates with more experience may be considered for a more senior position.
- Proficient in UI tools such as Figma
- Prior experience in building design systems is a plus
- Strong writing skill is a plus
- Basic experience in software engineering will be an added advantage
- Interest or knowledge in AI, machine learning or algorithms is a plus
- A team player and committed to work assigned
- Can work well under pressure and given timelines
- This is a 2-year contract position
- There will be a design challenge assigned to shortlisted candidates
Applicants without the required qualification but possess the relevant work experience are welcome to apply
The successful candidate will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure, subject to availability of permanent headcount
About SkillsFuture Singapore
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within SkillsFuture Singapore or the wider Public Service.