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Ministry of Health

Senior / Manager / Assistant Manager (Licensing, Research and Charities)

Ministry of Health

Contract

What the role is

You will support MOH Health Regulation Group, in the broader healthcare services, licensing and compliance strategy, to implement a one-stop integrated system of various regulatory information and services/solutions, for service providers. You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

You will support MOH Health Regulation Group, in the broader healthcare services, licensing and compliance strategy, to implement a one-stop integrated system of various regulatory information and services/solutions, for service providers. You will be part of the Licensing, Research and Charities Team that will continuously strive to enhance the service providers’ awareness of our national healthcare regulatory policies and contribute to the development, design and implementation of the appropriate systems and processes to support healthcare licensing and other regulatory functions. You will work with stakeholders to constantly identify gaps, e.g., through feedback on systems, processes and operations, and highlight areas for quality improvement. You will also support MOH to function effectively in its roles as a regulator and sector administrator of Institutions of a Public Character (IPCs) and Charities for the healthcare sector under the Charities Act and Regulations.

What we are looking for

• Operational experience in the healthcare sector, with good project management skills or experience in quality service management and stakeholder management preferred • At least 2 years of working experience with relevant skillsets preferred • Prior experience in the development of systems and operations • A keen interest in Singapore's healthcare policies and landscape • Confident with data • Strong writing and organisation skills • Detail-oriented with a strong sense of ownership and initiative • Good communication and engagement skills to liaise with multiple stakeholders in the healthcare licensing eco-system • Strong critical thinking abilities to develop new strategies and enhance existing processes • Able to work independently and in a team • Highly driven, self-motivated and able to work in a fast-paced and challenging environment Ideal candidate should also possess the following key competencies: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action – Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.