You play an important role in the implementation and maintenance of ICT networks and infrastructures for one of the Home Team Department (e.g. Singapore Police Force, Singapore Civil Defence Force, Singapore Prison Service, Immigration & Checkpoints Authority, etc.), ensuring their operational readiness at all times.
Lead/Engineer, Immigration & Checkpoints Infrastructure & Security, ICT Infra Su
Home Team Science and Technology Agency (HTX)
Permanent/Contract
What the role is
What you will be working on
The jobholder is responsible for the Governance, Risk, audit and process management of enterprise ICT infrastructure services systems (such as On-Premise Virtualised infrastructure services, Active Directory/DNS/DHCP/LDAP/NTP, Storage, Network, server, endpoint and data centre operation management, etc) that are across all MHA Home Team Departments (HTDs).
The principal accountabilities of the job holder are :
• ICT Infrastructure Security Governance, Risk and Compliance (GRC) management.
• Define and documents business processes including responsibilities and ownership of the controls related to GRC.
• Be a champion and technical expert to lead and drive IT Operation automation initiatives to enhance effectiveness and efficiency in ensuring Governance Compliance.
• Be the Point of Contact for all ICT Project Handovers to ensure that Project has been incorporated with Security by Design Framework.
• Lead the implementation of new ICT security related initiatives and infrastructure enhancements to ensure consistent compliance to latest Government policies, standards and guidelines.
• Vendor Management to ensure they have fulfilled the contractual scope of services and Service Levels, and ensure contracted vendors take appropriate corrective, remediation and preventive actions, if required.
• Process Management including implementation, management, maintenance of ICT security measures and processes, and ensure any audit findings are remediated promptly.
• Contract Management to ensure that the contracted vendors are technically competent to manage the enterprise ICT Infrastructure services under their care in order to meet MHA/HTX’s operational needs.
• Project and System Management including identification, evaluation and recommendation of technical solutions that are cost effective and meet requirements, followed by procurement of the approved ICT system to meet MHA/HTX’s operational needs, eg. obsolescence management system, Infrastructure refresh, and mid-life upgrades.
• Project Procurement Management including submission of budget papers, manage procurement processes including drafting of technical specification for the tender, tender evaluation and award recommendation reports, followed by Purchase Order issuance, contract renewals with market sensing reports, etc.
Job requirements
• Tertiary qualification in Electronics/ Electrical Engineering, Computer Studies, or related disciplines such as ICT Technology/Telecommunications, Cyber Security, Audits and Risk Assessment Certifications.
• Minimally 1 year working experience in cyber security related programs such as audits support, risk assessments, audit findings remediation and cyber security compliance management.
• In-depth understanding of desktop clients/servers, cloud infrastructure and networks, working knowledge/skills in system administration such as Microsoft Windows Server, Domain Controllers, and Active Directory. Relevant certification from Microsoft and other professional bodies would be an added advantage.
• Ability to effectively communicate technical issues to diverse audience, both in writing and verbally.
• Ability to apply a risk-based approach to planning, executing and reporting on audit engagement and auditing process
• Understand and follow broad and complex instructions, ability to learn quickly and apply knowledge to new situations.
• Interact positively with vendors, staff, the MHA management and regulatory agencies in order to enhance effectiveness and to promote quality service.
• Work independently and prioritize multiple tasks and adapt to needed changes.
• Create, Manage and maintain GRC processes and documentations.
• Remain calm under high pressure/difficult situation and willing to manage 24/7 Security operation with tight response and turn-around time.
• Contract Management including tracking payment milestones, contract renewal or replacement.
• Vendor management including ability to engage, manage and coordinate multiple vendors.
• Possess good project management skills, interpersonal and communication skills, and good working attitude.
What we are looking for
We are looking for motivated individual(s) who:
• is excellent in communication (both oral and written), presentation, and negotiation;
• has strong project, vendor, and contract-management skills;
• is able to work independently without the need for close supervision;
• is competent, self-motivated, proactive, dedicated, and responsible.
All new appointees will be appointed on a two-year contract in the first instance.
We wish to inform that only shortlisted candidates will be notified within 4 weeks upon closing of the advertisement.
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. Please note that you may also be required to declare your vaccination status. #LI-FL1
About Home Team Science and Technology Agency (HTX)
HTX is the world’s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore’s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team’s advantage and secure Singapore as the safest place on planet earth.