Responsibilities
The Manager / Senior Manager plays (COE) an integral role in VITAL's shared services team, leading and providing guidance to drive technical solutions and support the business with operational related investigations, optimising performance as well as business continuity planning and testing.
Manager / Senior Manager (Centre of Excellence)
VITAL
Contract
What the role is
What you will be working on
As the Manager / Senior Manager (COE) in VITAL, your role will encompass the following:
1. Drive and implement key initiatives for process redesign, improvements, standardisation and streamlining across WOG and inter-agency/VITAL
2. Facilitate end-to-end process walk through, gap analysis, data analysis, process mapping and process documentation, using prevailing and emerging technologies, automation tools and solutioning
3. Generate data-driven insights from reports and stakeholder engagements, and recommend appropriate solutions for process improvements, through data analysis techniques and tools, including modern programming languages
4. Explore and adopt emerging analytical tools in the market and deploy pilot testing
5. Any other ad-hoc projects or tasks assigned by supervisors
What we are looking for
Key Competencies/ Knowledge Required
• Strong analytical skills to help collect, measure, organise and analyse data
• Proficiency in tools like Excel, VBA, Access, Power Query, UIPath
• Knowledge of data visualization software like Tableau, PowerBI
• Project Management and problem-solving skills
• Verbal and Written communication skills
• Knowledge of programming languages like SQL, Python will be advantageous
About VITAL
Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption.
More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it.
If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.