The Assistant Director, Payroll Services is a member of the VITAL middle management team and leads and guides a group of specialists to deliver Payroll & Claims shared services to Government Agencies and is the driver for executing policy-ops-tech integration with the Ministry of Finance (MOF), the Public Service Division (PSD) and the Accountant-General Department (AGD), the policy and system owners for HR and payroll in the Singapore Public Service.

• Provide professional leadership, including overseeing the Payroll and Claims Shared Services teams to ensure smooth delivery of daily operations, high standards of performance and operational readiness at all times, particularly in integrating and managing human and digital workforce. • Drive forward-thinking initiatives to accomplish operational objectives which include manpower planning, team restructuring, business process re-engineering, technological advances and adaptability to changing business and regulatory environments. • Drive the implementation of projects and initiatives to strengthen policy-ops-tech integration, transform work and the way Payroll and Claims Shared Services is delivered through close collaboration with relevant stakeholders and ensuring availability of resources. • Ensure teams comply with the Division’s governance and risk management plan to mitigate and minimise risks and work closely with Compliance and Quality Assurance teams to identify gaps and rectification and remediation measures to close the gaps or even eliminate known risks. • Analyse and critically evaluate the effectiveness of existing operations and initiatives using analytics, workforce management tools and related platforms and recommend and implement improvement actions. • Guide and supervise Section Managers on the day-to-day management of the teams and the operations. • Plan and ensure sufficient and sustainable resourcing for the team, including regular review on staff utilisation and making appropriate adjustments in resourcing to meet operational requirements. • Provide guidance to teams on daily operation work and career growth • Review, manage and report performance of the teams.

• Good knowledge of HR & Payroll (SAP), and its eco-system and landscape, including in the industry locally and internationally. • Advanced knowledge of emerging digital and automation technologies and data analytics and their application in the HR & payroll function. • Good collaboration and stakeholder engagement skills. • Good logical thinking skills and analytical skills. • Able to work in a fast-paced environment. • Good management skills to oversee a team of payroll specialists.

Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.