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National Council of Social Service

National Council of Social Service

Manager, Capability Implementation, People Strategy

Fixed TermsClosed

What the role is

The People Strategy team aims to drive manpower attraction and retention strategies to
build manpower pipeline of talents and leaders to the Social Service sector. Through the
Social Service Tribe, a sector brand to raise the awareness of careers in social service, the
target audiences for engagement include (a) the Public in general, (b) Students in
Institutes of Higher Learning, (c) Mid-Careerists, and (d) other social service
professionals.
As a Manager, you will be responsible to lead and plan key programmes/ initiatives or
talent schemes targeted at recruitment of talents and aspirants to the sector, provide
central coordination and management of talent schemes, as well as build and maintain
strong partnerships with socials service agencies.

What you will be working on

1. Understand the Social Service landscape, target audience (Potential entrants, Social Service Agencies and Professionals.), Stakeholders, and execute planning and review of respective work areas and annual work plans.

2. To develop and implement strategies and initiatives to build manpower pipeline for the social service sector, in particular, manage manpower schemes with scope of work that includes recruitment of talents, programme management and manpower development.

3. Create or identify programmes, events and platforms which includes workshops, seminars and award ceremonies for talent attraction efforts through manpower initiatives.

4. Facilitate, organise and conduct outreach activities and events to promote career opportunities in the sector.

5. Establish partnerships with employers (SSAs), training institutions and other relevant agencies, on sector’s recruitment needs.

6. Manage budget and utilisation of projects under charge in adherence to finance and audit requirements. This will also include performing the required administrative function in terms of raising Gebiz, PO, PRS, etc. for areas related to the projects managed.

7. Maintain and review the necessary system and operating procedures in administration of schemes/programmes to support attraction and retention of workers in the sector.

8. Build and maintain strong partnerships with key stakeholders (internal & external), partners, vendors and the talents for intended outcomes.

9. Any other duties given by reporting officer.

What we are looking for

Core Competencies:

  • Independent and Resourceful, and good time management
  • Analytical and Critical Thinking to make sound data-driven judgements 
  • Meticulous and detailed oriented
  • Innovative and open to adoption of new ideas/ solutions
  • Strong communication skills (written and spoken)
  • Adaptability and Resilience in working with ambiguity  
  • Collaborative and team player
  • Good Stakeholder management

Skills & Knowledge:

  • Strong customer service orientation
  • Good presentation and project management skills
  • Able to work with all levels of staff and stakeholders
  • Social service sector knowledge is preferred
  • Basic understanding/knowledge of career advisory, job coaching or counselling will be an added advantage
  • Knowledge of the procurement processes applicable in government agencies will be an added advantage.

Experience:

Min. 3 years of working experience and preference with relevant work experience in project/event management, relationship management, recruitment/placement and promotion/outreach work

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg

Learn more about National Council of Social Service