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Institute of Technical Education

Institute of Technical Education

Senior Executive - Customer Relations [ITE College East]

Fixed TermsClosed

What the role is

As a Customer Relations Senior Executive, your role is to plan, manage and implement various projects/events/programmes in specific functional areas.

What you will be working on

The Customer Relations (CRR) department performs the Corporate Communications role at the College. Apart from overseeing matters related to event management, corporate visits and marketing communications, the CRR Dept. also manages the Customer & Visitor Centre and helms the Experience ITE Centre, managing school networking and outreach programmes at the College.

You will be required to:

  • Manage the operations of the Experience ITE Centre - a centre set up to promote the ITE brand of education to secondary school students.
  • Plan, manage and support projects related to events for outreach to students, teachers and parents through career fairs, talks, workshops and learning journeys.
  • Manage student leaders in relation to the promotion of the College.
  • Aid in the College’s social media engagement efforts.
  • Assist with other department-related work.

What we are looking for

  • You should be a team player and have at least 2 years’ experience of working either in outreach, marketing, events management or corporate communications.
  • You should have proven administrative, organisational skills, and digitalisation skills. Good interpersonal communication and presentation skills are also necessary for the portfolio.
  • You should also enjoy working with young adults.

Appliants may check their application status at the end of 8 weeks from the closing date of this job posting.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Institute of Technical Education or the wider Public Service.


About Institute of Technical Education

The Institute of Technical Education is a globally-recognised world-class institution for excellence in technical education. Here, you make an extraordinary difference because ours is a unique Hands-on, Minds-on, Hearts-on College Education. Our awards include the prestigious Singapore Quality Award with Special Commendation and the inaugural Harvard-IBM Innovations Award in Transforming Government, affirmations of transformational leadership and passionate staff who bring us closer to becoming a Global Leader for Innovations in Technical Education.

Learn more about Institute of Technical Education