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Housing and Development Board

Intern - Data Analysis to Improve Performance and Decision Making

Housing and Development Board

Internship

Closing on 18 Jan 2025

What the role is

Under the internship programme, you will be attached to the Home Ownership Eligibility Department (HED) in HDB’s Estate Administration & Property Group (EAPG).

What you will be working on

During your internship, you will: - Perform business analytics, including creating/enhancing dashboards and providing data insights on staff and system workload, and make recommendations to enhance operational and service delivery efficiency. You may have to interview users to obtain qualitative input on key issues before making recommendations. - Conduct predictive analysis to forecast the volume of HDB Flat Eligibility (HFE) letter applications, to aid HED's operational work. - Conduct data analysis on the robustness of the credit assessment process, and evaluate if any changes to the guidelines are required. - Conduct trend analysis to facilitate performance monitoring, so that HED’s key service touchpoints that are, or at risk of, not meeting stipulated performance indicators (e.g. processing time for HFE letter applications, response time for enquiries, response time for appeals etc.) can be identified and rectified in time.

What we are looking for

Internship Period: 5 May 2025 - 8 Aug 2025 We are looking for students from the following disciplines: - Economics - Data Analytics Students with proficiency in R or Python are preferred. Please submit your CV, Cover Letter and Transcript in your application. We regret to inform that only shortlisted candidates will be notified.

About Housing and Development Board

We are Singapore's public housing authority and a statutory board under the Ministry of National Development. We take pride in creating homes and towns that form a quality living environment for the young and old. Throughout the years, our continuous innovation and upgrading programmes have ensured that the heartland remain our cherished home. Join us in making a difference to the heartlands and communities that matter to us. Take on the challenge of shaping the nation’s skyline and landscape. With the wide range of opportunities available in HDB, you play an integral part in redefining the future of public housing and improving the lives of Singaporeans.