The Public Health Operational Policy Division (PHOPD) works to strengthen policies, processes and operational capabilities in the areas of vector control and sanitation to meet current and future challenges. This includes developing solutions for current challenges, exploring and leveraging new operational technologies, and developing strategic programmes and engaging relevant industries and stakeholders. PHOPD also ensures compliance with the cleaning industry licensing regime through audits, investigations, and enforcement.
Assistant Manager/Manager (Cleaning Industry Compliance Section)
National Environment Agency
Fixed TermsClosed
What the role is
What you will be working on
In the Sanitation and Industry Policy Department, you will be part of the team that regulates our cleaning industry to ensure the industry delivers quality services and contributes to a clean and liveable environment. You will be responsible for the following:
- Plan and conduct compliance audits on licensed cleaning businesses
- Carry out investigations on unlicensed cleaning businesses and their service buyers
- Impose enforcement action on offenders in line with established enforcement framework
- Consolidate and analyse compliance statistics and trends
- Attend to feedback from cleaning businesses, service buyers, and other stakeholders
- Partner licensing and policy teams in reviews and rollout of new or amended policies
- Any other tasks assigned
What we are looking for
The ideal candidate should possess the following qualities:
- Good written and oral communication skills
- Proficient in Microsoft Word and Excel, e.g. generating enforcement statistics
- Good analytical reasoning, able to perform data synthesis and analysis
- Possess strong critical thinking, meticulous, with problem-solving and project management skills
- A good team player with strong interpersonal skills
- Meticulous, observant, and able to make accurate judgements based on information collected
- Mature, independent and resourceful
- Able to travel to cleaning businesses’ offices and worksites
- Able and willing to work on weekends and after office hours (where needed)
- A minimum of 2 years of working experience in public service or public health would be an advantage
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.
About National Environment Agency
The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.
For more information, visit www.nea.gov.sg