The System Management Team manages and enhance our IT system and infrastructure, to ensure high-performance, scalability and cyber security robustness. The team also lead the drive for Innovation, Automation, and Digitalisation to improve efficiency, productivity and technology modernisation.

Assistant Director (System Management) will be responsible for leading, coordinating, managing, maintaining and enhancing the IT services and delivery to meet organisation’s needs. • Build and lead a high-performance team to ensure maximised system availability. • Keep track of product and system life-cycle, propose strategies and initiatives to prevent system obsolescence. • Analyse and tweak system performance to ensure continual system sustainment and performance excellence. • Develop and implement operational strategies to ensure the reliability, scalability and efficiency of the existing IT capabilities. • Establish operational procedures (SOPs, EOPs etc) and to manage outstanding operational issues. • Engage operations team and external vendors to ensure efficient and resilient ops setup • Manage risk and review of operations to ensure operation readiness of system • Optimise resource allocation to meet system sustainment and operation requirements • Technically competent to lead in incident management and change request requirements to meet operation requirements • Set clear goals and objectives for team members and drive the team professional development

• Minimum 6 years of relevant experience in the IT industry ideally in IT project delivery • Candidate with certifications or knowledge in the are of Cyber Security is an advantage • Experience in leading design, implementation as well as management of IT programmes and projects governance framework • Possess strong leadership and communication skills, organisation acumen, ability to engage leadership, engineers and ground users to resolve issues and deliver • Possess strong operational management skill set which involves organising the operations team and external vendors to ensure an efficient and resilient ops setup

The Military Security Department (MSD)’s core business is in Counter Intelligence and internal security for MINDEF/SAF. MSD was formed in 1975 to counter the threats of espionage, subversion and sabotage against MINDEF/SAF. It began with two main entities, namely the Counter Intelligence Branch (CIB) and Field Security Branch (FSB). Over the years, the department has continued to evolve and our roles expanded in tandem with the changing security environment. Today, our roles also include Counter Terrorism and Cyber Security.