• provides operational and strategic support to the Director and Deputy Director in driving the implementation of the organisation’s digital transformation strategy, which aligns with and supports the Community 2030 (C2030).
• leads and manages digital transformation initiatives, jointly with owner divisions, and oversee day-to-day activities to advance the organisation’s digital goals, enhance efficiency, and improve service delivery.
Cross-Divisional Collaboration:
- Act as a liaison between the Digital Transformation Office and other PA divisions, ensuring effective communication and alignment of goals.
- Facilitate workshops, meetings, and discussions to gather feedback, understand divisional needs, and encourage collaboration on digital initiatives.
- Foster a supportive environment for PA divisions to adopt new digital tools and processes.
Project Coordination:
- Support in managing and coordinating digital transformation projects, ensuring they are completed on time, within scope, and aligned with the overall strategy.
- Guide project leads in planning, execution, and monitoring progress, addressing issues, and facilitating communication across teams.
- Track project progress, identify potential risks or issues, and collaborate with stakeholders to resolve them promptly.
Data Analysis and Performance Monitoring:
- Analyse project and operational data to assess the impact of digital initiatives and identify areas for improvement.
- Monitor and track key performance indicators (KPIs) and metrics to ensure projects are delivering the desired results.
- Prepare reports, presentations, and dashboards for internal and external stakeholders, outlining the progress of transformation efforts.
Innovation Support:
- Research emerging digital technologies and trends, assisting in evaluating their potential impact and fit for the organisation.
- Coordinate pilot programs or test initiatives, gathering data to assess feasibility before full-scale implementation.
- Promote a culture of continuous improvement and innovation by encouraging new ideas and practices.
Change Management:
- Support change management efforts by preparing materials, training, resources and delivering relevant interventions to help PA units adapt to new digital tools and practices.
- Develop and deliver workshops and training sessions to enhance digital literacy and awareness across the organisation.
- Address concerns raised by PA divisions, providing guidance on overcoming challenges in digital adoption.
Stakeholder Engagement and Communication:
- Engage with stakeholders regularly to keep them informed about project updates, addressing questions or concerns proactively.
- Create and manage communication materials, including project updates, presentations, and circulars, to ensure transparency and engagement.
Other ad-hoc duties not covered under main responsibilities and duties.
- Cover duties of DD (DT) in his / her absence
- Perform other duties as and when assigned by senior officers
Experience
Minimum - At least 5 years of experience in digital transformation, or a related role. Have good networks with public, private and people sectors.
Desired - With experience in grassroots and community work. Experience in stakeholder management.
Proven experience in managing cross-functional teams and projects with measurable results.
Experience or professional certification in Project Management skills or Change Management.
Only shortlisted candidates will be notified.
Successful candidates will be given a 3-year contract position in PA on a perm estab.