Comms and Engagement are critical to government policies and operations. Effective engagements help to build consensus amongst the public and/or internal stakeholders, enabling them to co-create and co-deliver, resulting in buy-in on major policies and operations.
In this role, you will:
- lead a team to maintain a structured oversight of ministry-wide engagement efforts
- develop stakeholder engagement strategies in partnership with policy teams to achieve MOH’s strategic outcomes
- cultivate third-party advocates for long term relationship management and in support of MOH’s policy/programme implementation.
You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
Lead Manager/ Assistant Director (Engagement)
Ministry of Health
Contract
Closing on 27 Dec 2024
What the role is
What you will be working on
Reporting directly to the Deputy Director (Engagement), you will drive the following workstreams:
- Formulate, develop, and implement stakeholder engagement strategies to support MOH’s policy development and implementation. This includes obtaining input/ sensing to inform policy areas and cultivating third-party advocates to show support for MOH’s programmes and initiatives.
- Map stakeholders around relevant healthcare issues and intended policy outcomes, and design engagement strategies for the various target audiences.
- Analyse the engagement findings with the objective of strengthening policy outcomes and framing of the relevant narratives and messages.
- Design novel engagement approaches for different stakeholder groups to drive innovative and effective outcomes.
- Plan and execute mass and targeted engagement forums and events. This includes offline engagement in small or large groups, online platforms for wider public engagement, publications, etc.
- Support capability development in the area of engagement and partnership, e.g. conducting in-house training and/or creating of tool-kits including facilitation guides based on stakeholder profiles and needs, facilitation skills etc.
What we are looking for
Key Competencies Required:
• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.
Relevant experience, preferably 8 to 10 years in:
1. Stakeholder engagement and strategy – developed stakeholder engagement plans and managed external partners and stakeholders effectively
2. Public engagement – organised public and stakeholder focus groups, preferably with skillsets in moderating and facilitating conversations.
3. Events planning and operations – organised and executed public events of various scales
4. Communications – Leverage outreach and engagement as platforms for an overarching communications and engagement strategy and plan
Additional Skillsets:
• Understanding of marcom and engagement principles and techniques
• Good verbal and written communication skills with the ability to engage and interact at different levels
Team player with ability to work independently.
As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.
About Ministry of Health
The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.
As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.