Executive / Senior Executive (Development Admin), HR Division - contract

The job holder handles confirmation, emplacement, contract renewal, and Appraisal and Development Plan (ADP) across MHA. He/She supports the Senior Manager in implementing overall strategic plans for the team, ensuring process efficiency and meeting of key performance indicators (KPIs) and service standards.

Principle accountabilities • Oversee process and policy reviews to streamline, harmonise, align processes across Home Team • Work closely with Home Team Departments (HTD), officers and relevant stakeholders to ensure timely and accurate processing of confirmation, emplacement, contract renewal and ADPs • Address officers’ needs in timely and satisfactory manner • Escalate and communicate risks and issues to management as appropriate • Ensure KPIs and service standards are met Process and Policy Review • Manage the expectations of relevant stakeholders to negotiate, harmonise, streamline, align processes across HTDs • Champion process and policy reviews on HR matters • Maintain oversight of processes and suggest process improvements/automation Confirmation/Emplacement/Contract Renewal • Plan and process confirmation and emplacement of officers • Seek approval for extension of probation and contract renewal of officers Appraisal & Development Plan Administration • Generate ADP forms as required • Prepare statistics for periodic reporting to HTDs and/or Senior Management • Monitor completion status and troubleshoot technical issues for MHA officers • Actively suggest process improvements where appropriate Key Challenges • High work volume and tempo • Collaboration with diverse stakeholders and meeting their expectations • Understand the diverse profiles of the HTDs as well as population groups in order to accurately assess and recommend relevant solutions to meet their needs • Keep up with changes to HR policies and operating landscape

• A team player with excellent interpersonal and communications skills to engage, negotiate and establish rapport with internal teams and other stakeholders to achieve goals and objectives • Strong critical thinking and analytical capability, writing and problem-solving skills with attention to details • Meticulous and independent worker who is able to carry out your responsibilities with minimal supervision • Good time management and be able to meet tight deadlines • Proficiency in Microsoft Office Excel, SAP system, VOICES system and process automation, would be an advantage