Senior Assistant Executive / Executive (Training Administration) - Contract

The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. The Training and Competency Development Division (TCD) is MHA’s staff authority for major and cross-cutting Training and Learning (T&L) issues and ensures that training policies and plans are progressive and future-proofed. It is responsible for charting the overall strategic direction for Home Team (HT) training policies, resource development and driving training transformation. This includes ensuring that MHA HQ officers have a seamless and meaningful training and learning (T&L) experience to ensure optimal training and learning. Key responsibilities of SAE (Training Administration) include: • Plan, coordinate, and execute the engagement of stakeholders, such as MHQ Divisions and Home Team Departments (HTDs), to foster a stronger culture of learning in MHA • Plan and execute implementation of the training interventions as part of MHA’s upskilling efforts • Identify improvements to engagement and communication with MHQ community to improve and continue to strengthen a culture of learning in MHQ • Resolve queries and problems related to training administration, including training systems and finance processes • Provide timely administrative support to Division

• Stakeholder engagement and learning culture development o Plan, coordinate, and execute the engagement of stakeholders, such as MHQ Divisions and HTDs, to foster a stronger culture of learning in MHA o Work with HTDs to gather insights and feedback on various training initiatives/ interventions to foster a stronger culture of learning in MHA o Conduct post-implementation reviews with MHQ Divisions and HTDs to identify possible ways to improve the suggested training interventions o Identify and implement improvements to engagement and communication strategies within the MHQ community o Support Divisional learning initiatives and strengthen the learning culture within MHQ • Training planning, coordination, and execution o Plan and execute implementation of training interventions, such as adhoc training seminars and workshops, as part of MHA's upskilling efforts o Assist with the coordination of training schedules, manage course attendance, and ensure smooth delivery of training programmes o Work with training providers and stakeholders to ensure effective training delivery • Training administration and system management o Resolve queries and problems related to training administration and assist MHQ Divisions in T&L processes. o Operate and manage the training administration functions of IT systems, e.g. HRPS, Voices, LEARN, HTLMS2.0, iLMS o Assist officers who face issues when using the training modules in various IT systems • Process improvement and administrative support o Assist to identify other areas to review, refine, streamline or propose new approaches to improve training administration o Support the Division in planning and organising meetings, retreats, events and other forms of engagement in a timely manner • Any other duties as assigned by supervisors

• No work experience required • Strong engagement, networking, analytical and organisational skills • Excellent oral, written, presentation and interpersonal skills • Innovative, resourceful and persuasive • Passionate about training and learning and developing individual and organisational capabilities to meet future challenges • Excited to work in a greenfield area - comfortable operating without fixed SOPs • Experience with training administration roles preferred • Digital experience/skills preferred, e.g. proficient in Canva, Excel, Robotic Process Automation, simple app development