The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. The Training and Competency Development Division (TCD) is MHA’s staff authority for major and cross-cutting Training and Learning (T&L) issues and ensures that training policies and plans are progressive and future-proofed. It is responsible for charting the overall strategic direction for Home Team (HT) training policies, resource development and driving training transformation. This includes ensuring that MHA HQ officers have a seamless and meaningful training and learning (T&L) experience to ensure optimal training and learning. Key responsibilities of SAE / Exec (Training Administration) include: • Propose and implement new work processes to streamline and carry out day-to-day training administration work for the organisation • Resolve queries and problems related to training administration

• Work with vendors and stakeholders to understand, review and identify specific problems and pain points in T&L administrative processes. • Work with vendors and stakeholders to brainstorm and develop the centralised data solution/system, including the plugging of gaps and changing processes as needed. This includes discussions and collaborations with stakeholders to streamline workflows and to obtain suitable data and information. • Test, review and implement the solution/system. This includes working with vendors and stakeholders to finetune the solution/system prior to implementation. • Collate and consolidate feedback based on user-tests; review and execute the refinements as needed. • Develop and implement change management strategies to enable buy-in and adoption of the new solution/system. • Following implementation, maintain the solution/system, including managing and troubleshooting problems encountered. • Identify other areas to review, refine, streamline or propose new approaches to improve training administration. • Work with HTDs to gather insights and feedback on their administrative processes to help with the development of the solution/system. • Conduct a post-implementation review with HTDs to identify possible ways to further improve the solution/system. • Resolve queries and problems related to training administration and assist MHQ Divisions in T&L processes. • Support the Division in planning and organising meetings, retreats, events and other forms of engagement. • Any other duties as assigned by supervisors

• No work experience required • Strong analytical, organisational and networking skills • Excellent oral, written, presentation and interpersonal skills • Innovative, resourceful and persuasive • Passionate about training and learning and developing individual and organisational capabilities to meet future challenges • Excited to work in a greenfield area - comfortable operating without existing SOPs • Experience with training administration roles preferred • Digital experience/skills preferred, e.g. proficient in Excel and Access, Robotic Process Automation, simple app development Note: this is a contract role. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.

We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.