• Handle parking enforcement and related matter, including investigating, • managing and replying to public complaints and feedback; • Manage parking enforcement contract, including monitoring vendors’ • performance and ensuring that they comply with service standards; • Manage towing contract, towing operations for wanted vehicles, release of • towed vehicles and upkeep of the vehicle pound; • Handle disposal of unclaimed vehicles through scrapping or auction, including • publication of the necessary gazettes prior to disposal; • Assist in preparation for a new parking system such as formulating • enforcement Standard Operating Procedures (SOPs), review of processes and • preparing for tender; • Conduct User Acceptance Testing on new systems related to parking and • enforcement works; and • Assist in policy and process reviews as well as parking related improvement projects.

Qualification (to add on) • Able to speak and write well. • Experience in system related works would be an advantage.

The Urban Redevelopment Authority (URA) is Singapore's national land use planning authority. URA prepares long term strategic plans, as well as detailed local area plans, for physical development, and then co-ordinates and guides efforts to bring these plans to reality. Prudent land use planning has enabled Singapore to enjoy strong economic growth and social cohesion, and ensures that sufficient land is safeguarded to support continued economic progress and future development.