• Management of staff, student and/or public ICT application services which includes the establishment and tracking of project plans, milestones and deliverables in consultation with different levels of stakeholders

• Strategise, design and manage the execution of effective development frameworks (including plans, processes, etc.) for software / application using industry best practices and methodologies, and the latest technologies or products

• Digitalisation projects via in-house development using low code technology to address gaps in services to improve user experience and efficiency

• Act as liaison between stakeholders and vendors to ensure that business, security and audit requirements are translated into system specifications, and to ensure smooth operations of the systems, and service levels are met

• Work closely with vendors to design, configure, develop, test and manage the systems, and to leverage on commercial cloud to accelerate digital transformation and to adopt leading edge innovations

• Continuous change management with stakeholders to ensure the effective use of IT solutions for different needs

• Work with internal stakeholders and vendors to ensure that systems comply with IT governance requirements.

• Leverage business data to provide insights for reporting, analysis and decision-making.

• Keen interest to use emerging technologies as part of digitalisation.

• Qualification preferably in Information Technology or a related field

• At least 3-12 years of IT experience in IT project management and contract management, or with hands on experience with low code technology is preferred. A hardworking, dynamic and proactive person who is able to multi-task and handle diverse portfolios

• Able to understand infrastructure and security requirements

• Able to develop services using low code technology such as OutSystems and Power Platform

• Excellent analytical and problem-solving skills, and able to think out of the box to improve user processes and experience

• Propose and implement process improvements and digitalisation with emerging technologies such as low code, RPA and business analytics

• Able to work independently and as a team player with different stakeholders such as end users, application, infrastructure and security teams

• Excellent communication (oral, written and presentation) skills

• Preferably with vendor management experience

Candidates with prior hands-on experience with OutSystems or Power Apps/Power Pages will have an added advantage

Candidates with prior experience in various IT portfolios including digitalisation projects, a strong background in using and implementing IT solutions to improve agility in IT processes, may be considered for more senior positions.