Grow an impactful social service sector that achieves our vision of dignified lives. This is done through engaging member organisations and enablers in the ecosystem to plan, develop and harness the capabilities and capacity of the social service agencies in meeting current and emerging/unmet needs in the sector.
Manager, Membership
National Council of Social Service
Fixed TermsClosed
What the role is
What you will be working on
Self-direct and drive Membership team’s efforts in delivering these strategies:
Relationships
Engage and develop member social service organisations through a tiered approach to grow an impactful social service sector and vibrant membership base by:
- Working with member organisations to grow relationships with the Board, Head of Agencies and key staff, so as to contribute to the strategic development of the organisations
- Developing and deploying platforms to engage member organisations through one-to-one, one-to-few and one-to-many approaches
- Partner social service agencies to assess, plan and co-create development plans to improve their organisational capacity.
Resources
Provide strategic benefits that can optimise member organisations’ resources and increase NCSS’s value by:
- Growing relationships with enablers to deepen partnerships and develop and execute strategies that develop the sector’s capabilities, capacity and impact in areas such as leadership, human capital, organisational health, financing and innovation
- Partnering public, private and people sectors to curate benefits that can help increase revenue or reduce operating costs of member organisations
- Convene and organise platforms for the community, corporate and public sectors to dialogue and co-create plans to implement changes to address sector level issues and challenges.
Any other duties as assigned
What we are looking for
Personal Competencies:
- Strategic thinker with a good sense of perspectives
- Excellent communication skills
- Leadership qualities
- Strong ability to mobilise and manage various partners and stakeholders
- Excited about engagement
- Pursues excellence and results
- Thrives in environments of ambiguity and uncertainty
Skills & Knowledge:
- Stakeholder Management
- Account Management
- Policy Formulation & Implementation
- Strategic & System-Thinking
- Data Management & Analysis
- Project Management
Requirements
Experience:
- Prior experience in the sector as
employee or volunteer is beneficial
- Experience in managing project teams
About National Council of Social Service
NCSS is a statutory board and an umbrella body for some 450 member social service organisations in Singapore. Our mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships for an effective social service ecosystem. Since 1992, NCSS has taken over the functions of the former Singapore Council of Social Service (SCSS) and Community Chest of Singapore.
As we stay focused on our vision to nurture a compassionate society, grow an impactful sector and enabling the people we serve to lead dignified lives, we are guided by our core values of passion, impact, collaboration, and courage.