To plan, coordinate, control and integrate medical resources within MOH to prepare and maintain Public Healthcare Institutions’ (PHI) operational preparedness for Civil Emergency (CE) and National Emergency (NE). This will be done through auditing, conducting and facilitating exercises for the various operational components of the PHIs, and coordinating and supporting the National Centre for Infectious Diseases (NCID) on exercises and activities to prepare and maintain PHIs’ operational readiness for Disease Outbreaks (DO). You will be working in a fast-paced and highly dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

• Responsible for developing and overseeing the implementation of the PHI Readiness  Review and enhance PHIs’ Readiness Framework to improve PHI readiness to respond to DO, CE and NE.  Lead in the implementation of the exercise framework.  Harmonise all the exercises schedule to ensure sustainability in planning and conducting CE exercises.  Support NCID to ensure PHIs’ DO readiness through exercises. • Lead in Preparedness Exercises  Chief Controller and Planner for Cluster HQs, hospitals, polyclinics, and other medical support agencies for CE exercises.  Manage the Part Time Professional Scheme (PTPS) clinicians for their commitment and contributions towards the relevant operational readiness exercises and activities.  Conduct After-Action Reviews after each PHI CE exercise to review the validity of the exercise framework, and to conduct any follow up corrective actions required. • Lead in Readiness Check of PHIs  Develop and conduct the readiness check requirements for Public Hospitals (PHs), Polyclinics, Skin and Blood Bank.  Lead CE readiness check on PHI annual CE activities.  Lead in NE readiness check on PHIs. • Lead in Contact Centre Operations  Responsible to set up and run Contact Centre Ops during national health crisis.  Conduct Healthcare Reserve Force Contact Centre Ops Training. • National Emergency  Part of emergency setup for both planning and execution stages, and be ready to respond to NE, when activated. • Others duties  Support Division in MOH Homefront Operational Readiness Self- Assessment System (HORSAS).  Manage the allocated operating budget. • Supervise and lead the Assistant Directors and Managers, provide guidance to support them in their work objectives.  Perform any other duties/ undertake ad-hoc projects in support of Division’s functions and development as required.

• Good tertiary education in any discipline • Preferably more than 8 years of experience in emergency and crisis operations and management. Exposure to project management will be an advantage • Possess good analytical ability to synthesise information and effective communication and writing skills • Able to work effectively with various stakeholders of other agencies and at all levels • Responsive and adaptive to a dynamic working environment with firm and decisive decision-making skills • Dedicated team player with a strong desire to learn and excel • Able to multi-task and work under pressure • Willing to work occasionally during after-office hours (inclusive of weekends) as part of Operations Centre/HQ duties. Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.