You will be working in the Learning and Development Office (LDO), which is a corporate unit within the Civil Service College Singapore (CSC). LDO supports CSC’s goal to be a thought and practice leader for Learning and Development (L&D) in the Singapore Public Service. We do so by uplifting CSC and whole-of-government (WOG) capabilities through research, development projects and programmes that inform and advance practice. LDO works in partnership with other departments within CSC to enhance the practice of L&D in the Singapore Public Service.

In this role, you will: • Identify and implement initiatives together with partners/stakeholders/users to build L&D capabilities both for CSC and the WOG. • Collaborate with CSC departments on needs diagnosis, intervention selection, programme design & development, and evaluation (impact studies). • Plan and manage L&D capability building projects including – but not limited to –conducting needs analyses, facilitating focus group discussions with a variety of target audiences, designing and facilitate learning interventions, and enable communities of practice.

• Curiosity about problems with a high threshold for ambiguity/uncertainty. Motivated to follow analyses to their logical conclusion, and the resourcefulness to navigate prevailing operating context to design and implement effective and timely solutions. • Demonstrate integrity and drive for excellence in work. • Experience with working with data, user/learning experience design, workplace learning, co-creating solutions with end-users, and community building. • Experience with using competency frameworks to design capability development initiatives. • Ability to co-facilitate learning experiences using appropriate facilitation/learning delivery methods with guidance from experienced colleagues. • Ability to communicate complex issues (such as capability development and capability-building solutions) to a variety of stakeholders. • Ability to build collaborative relationships that enable partnerships within CSC and with external partners. • Ability to collaborate with stakeholders to develop, implement, and review learning interventions including – but not limited to – (a)synchronous programmes and e-learning packages.

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.