1. System Administration - Manage and process user account requests with precision, ensuring compliance with established protocols to maintain operational excellence; - Maintain detailed and accurate records of user account details and updates in the organization’s databases, ensuring data integrity; - Serve as a key point of contact for user inquiries related to account management, delivering timely and professional resolutions to enhance user experience; - Collaborate across teams to evaluate, optimize, and refine account request workflows for efficiency and user satisfaction; 2. Data/AI/Governance Culture - Support the deployment and enforcement of data governance policies and processes, focusing on workflows related to data ingestion, quality, and lifecycle management; - Extract, analyze, and present data insights to stakeholders through structured reports, enabling informed decision-making; - Develop and execute data remediation plans to address discrepancies and ensure alignment with quality standards; - Foster a culture of data and AI adoption by crafting engaging to share best practices, success stories, and updates, driving awareness and enthusiasm across the organization; - Contribute to administrative and special projects, providing vital support to team initiatives.

- Meticulous and able to analyze, interpret, and organize large amounts of data. - Possess good communication skills to explain complex issues in non-technical terms. - Able to build cross-functional relationships to drive process adoption and improvement. - Proficient in using office software for data entry, communication, and report generation. - Good understanding of data entities and database relationships. - Relevant work experience in data quality management, governance design, implementation, or business processes will be a plus. - Fresh ITE/Polytechnic graduates are welcome to apply.

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.