Intern will be attached to the Institute of Public Administration and Management (IPAM).
Civil Service College
IPAM Service & Operations Management Intern
InternshipClosed
What the role is
What you will be working on
Intern will work with L&D Specialists and Researchers to develop Service Unwrapped Intervention, which may include designing polls, analyzing insights, curating research content, planning for events/brown bags/community of practice sessions as well as curating learning packages.
The intern will be working on Service Unwrapped which is a new concept that SOM is trying in FY25, where it enables the team to synthesize the needs of the community on a selected topic, design a research piece to showcase findings and develop an event to bring the community together for a cross-agency discussion and ideation. This will culminate into a comprehensive learning package comprising of key takeaways, reflection questions and other useful resources. As the team will be delivering 4 Service Unwrapped interventions in FY25, the intern is expected to work closely with the team to develop and deliver the interventions.
What we are looking for
- Excellent written and oral communication skills
- Strong analytical skills
- Eye for design
- Self-motivated, independent and confident
- Team player & possess good interpersonal relationship skills
- Have a keen interest in user research and experimentation
- Persevering and able to meet deadlines
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Civil Service College or the wider Public Service.
About Civil Service College
The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service.
CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing.
Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.
Learn more about Civil Service College