Intern will be attached to the Institute of Public Administration and Management (IPAM).

Intern will work with L&D Specialists and Researchers to develop Service Unwrapped Intervention, which may include designing polls, analyzing insights, curating research content, planning for events/brown bags/community of practice sessions as well as curating learning packages. The intern will be working on Service Unwrapped which is a new concept that SOM is trying in FY25, where it enables the team to synthesize the needs of the community on a selected topic, design a research piece to showcase findings and develop an event to bring the community together for a cross-agency discussion and ideation. This will culminate into a comprehensive learning package comprising of key takeaways, reflection questions and other useful resources. As the team will be delivering 4 Service Unwrapped interventions in FY25, the intern is expected to work closely with the team to develop and deliver the interventions.

- Excellent written and oral communication skills - Strong analytical skills - Eye for design - Self-motivated, independent and confident - Team player & possess good interpersonal relationship skills - Have a keen interest in user research and experimentation - Persevering and able to meet deadlines

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.