You will play an important role in safeguarding patient safety and public interest through (i) robust licensing, inspection and audit of healthcare institutions in the nursing home and long-term care sector regulated under the Private Hospitals & Medical Clinics Act (PHMCA) and the Healthcare Services Act (HCSA); and (ii) inspection and audit of subvented centre-based care and home care providers. You will also assist in the review, development and operationalisation of standards and guidelines for emerging models of care in the long-term care sector, as well as the coordination of the compliance management and enforcement activities.
You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.
Senior Manager / Manager (Home & Long-Term Care)
Ministry of Health
Permanent/Contract
Closing on 06 Feb 2025
What the role is
What you will be working on
You will be required to:
1. Inspect and assess nursing homes and other licensable long-term care service providers for compliance with prescribed requirements under the relevant laws.
2. Oversee and manage the service audits of subvented centre-based care and home care service providers to ensure that they comply with the Service Requirements under the Medical and Elderly Care Endowment Schemes Act.
2. Conduct reviews and respond to feedback and complaints against PHMCA and HCSA licensable healthcare institutions (nursing homes and other long-term care service providers).
3. Support in the ongoing review of regulatory standards and process improvement activities.
What we are looking for
• Possess good written and communication skills
• Able to work independently and in a team
• Able to think on your feet and work under pressure with minimal supervision and produce high quality work within timelines
• Able to front licensing inspections and audits with healthcare providers independently
• Professionalism (e.g. remain composed in the face of unreasonable behaviour or difficult personnel)
Ideal candidate should also possess the following key competencies:
• Thinking Clearly & Making Sound Judgements - Strong analytical and critical thinking abilities
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge, and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose.
As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.
About Ministry of Health
The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.
As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.