National Environment Agency

Executive Manager (Strategic Systems Department) – Contract

Fixed TermsClosed

What the role is

The Strategic Systems Department (SSD) spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging Whole-of-Government (WOG) or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.

One aspect of the department’s core work is receiving data from a variety of sensor sources, processing and sharing the sensor data with authorised entities.

What you will be working on

Successful candidate will be responsible for designing and implementing business solutions which align with the organisation’s goals and objectives. This includes product management from the conceptualisation, development, and delivery as part of the business solutions. As part of the programme team comprising system owners, and IT professionals, this job role will:

Develop and implement business strategies comprising models, use cases and value architecture to achieve the desired outcomes.
Collaborate with stakeholders to identify business requirements and define products that meet their needs.
Provide business support to the project team (including the Govtech IT engineers) throughout the implementation lifecycle.
Identify opportunities for further product refinements and optimisation
Monitor, measure, evaluate and report the implementation outcomes

What we are looking for

The job might be for you if you possess the following qualities:

You possess strong WOG collaborative acumen and relevant industry knowledge of best practices
Knowledge in Computer Science or Information Technology would be an advantage
Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage
Good team player with strong interpersonal communication, presentation & writing skills
Self-starter and able to accept a significant level of responsibility and accountability
Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
Able to translate service processes into design of digital systems
Work well across agencies to achieve better coordination and integration of technology and processes
Able to work under fast-paced and multi-tasking environment
As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Environment Agency or the wider Public Service.

About National Environment Agency

The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations. For more information, visit www.nea.gov.sg

Learn more about National Environment Agency