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Ministry of Health

Senior Manager / Manager (HRF Management)

Ministry of Health

Contract

Closing on 28 Feb 2025

What the role is

The Healthcare Reserve Force (HRF) is a volunteer force which will support MOH’s disease outbreak response operations, with the flexibility to reinforce operations for other emergencies. Under HRF, the volunteers will be trained for and involved in non-clinical, and non-front facing roles to support MOH operational teams responding to disease outbreaks. What the role is? 1. To be responsible for the engagement, training and management of the Healthcare Reserve Force (HRF). 2. To be responsible in overseeing the training of HRF reinforcements and developing programmes to keep the HRF engaged. 3. To be responsible in liaising with vendors for training delivery and logistics. You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

1. Conduct training programmes to ensure HRF volunteers are equipped with the necessary skills and knowledge. This may include, but not limited to: a. Conduct training for functional tasks for reinforcements b. Collaborate with the HRF training team and vendors to ensure quality delivery of training programs c. Execute the ramping up of training during crisis 2. Develop and execute programmes to ensure HRF volunteers are suitably engaged

What we are looking for

Requirements: • Relevant experience in emergency response management, crisis management, or operations management. Familiarity with best practices in volunteer engagement is preferred • At least 2 years of managerial experience with supervisory responsibilities • Knowledge of public health policies, infectious disease controls, and outbreak response protocols will be an advantage • Experience in lesson planning, training programmes delivery, and social media content development/management/analysis will be advantageous • Ability to operate effectively in high-pressure situations and demonstrate crisis management skills • Responsive and adaptive to dynamic working environment, and possesses good analytical ability • Good writing and effective communication skills to package information and communicate with policy makers • A team player with positive attitude, dedicated and has a strong desire to learn and excel • Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, SharePoint, Bower BI, Tableau) preferred. Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilize and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.