The Healthcare Reserve Force (HRF) is a volunteer force which will support MOH’s disease outbreak response operations, with the flexibility to reinforce operations for other emergencies.
Under HRF, the volunteers will be trained for and involved in non-clinical, and non-front facing roles to support MOH operational teams responding to disease outbreaks.
What the role is?
1. To be responsible for the development of reinforcement strategies to enhance organisational capacity and resilience.
2. To be responsible for the development and execution on strategic plans for reinforcement management, aligning initiatives with organisational goals.
3. To be responsible in assessing current organisational capacity and identifying areas for augmentation during a crisis. It also includes the development of a HRF and reinforcement build-up plan that seeks to identify potential sources and pipelines to ensure a continuous source of volunteers.
You will be working in a fast-paced and highly volatile environment that would require the ability to manage multiple priorities and stakeholders at the same time.

Senior Manager / Manager (HRF Plans)
Ministry of Health
Contract
Closing on 28 Feb 2025
What the role is
What you will be working on
1. Develop and implement a HRF build-up plan and training schedule
2. Develop and implement reinforcement plan with appropriate activation sequences
3. Develop and implement a mobilisation plan for call up in times of crises
4. Collaborate with PSD and SAF for reinforcement training
5. Develop and execute programmes to ensure HRF volunteers are suitably engaged
6. Closely liaise with agencies for activation of HRF
7. Oversee the Operations deployment of HRF
What we are looking for
Requirements:
• Relevant experience in emergency response management, crisis management, or operations management
• Knowledge of public health policies, infectious disease controls, and outbreak response protocols will be an advantage
• Experience in lesson planning, training programmes delivery, and social media content development/management/analysis will be advantageous
• Possess strong competency to evaluate content and synthesise information to execute solutions that support section goals
• Ability to operate effectively in high-pressure situations and demonstrate good planning and conceptualisation skills
• Responsive and adaptive to dynamic working environment, and possesses good analytical ability
• Good writing and effective communication skills to package information and communicate with policy makers
• A team player with positive attitude, dedicated and has a strong desire to learn and excel
• Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, SharePoint, Bower BI, Tableau) preferred.
Key Competencies Required:
• Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities.
• Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working.
• Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved.
• Working Effectively with Stakeholders – Ability to mobilize and rally partners and stakeholders towards a collective purpose.
As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.
About Ministry of Health
The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.
As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.